NDIS Invoice, What’s Requires

A Simple Guide for Support Workers and Providers

If you're providing services under the National Disability Insurance Scheme (NDIS), issuing compliant invoices is crucial for getting paid—whether you’re billing participants directly, their plan manager, or the NDIA (National Disability Insurance Agency).

But what exactly needs to be included on an NDIS invoice?

This blog breaks it down for you, so you can invoice with confidence, avoid delays, and maintain professional standards.

🧾 Why It’s Important to Get It Right

NDIS invoices must meet specific requirements to ensure they can be processed quickly and legally. Missing information can result in delayed payments—or even rejected invoices. A compliant invoice also helps build trust with participants, plan managers, and support coordinators.

✅ What to Include on an NDIS Invoice

Here’s everything that should be on your invoice:

1. Your Business Details

• Business name (or your full name if you're a sole trader)

• ABN (Australian Business Number)

• Business address

• Email and/or phone number

2. Invoice Details

• Invoice number (unique for each invoice)

• Invoice date (date you issued the invoice)

• Payment due date (typically 7, 14, or 30 days from invoice date)

3. Participant Details

• Participant's full name

• NDIS number (optional but recommended if billing a plan manager or NDIA)

4. Service Details

Clearly list each service provided. Include:

• Date(s) the support was delivered

• Description of the service (e.g. "Assistance with daily activities")

• Support item number from the NDIS Price Guide (e.g. 01_011_0107_1_1)

• Hours/units delivered

• Hourly/unit rate

• Total amount for each line item

Tip: Use the correct support item name and number from the current NDIS Pricing Arrangements and Price Limits document.

5. Total Amount Due

Clearly show the:

• Subtotal

• Any GST (if applicable – most NDIS services are GST-free)

• Total amount payable

6. Payment Details

• Your bank account details (BSB and Account Number)

• Optional: Remittance email or instructions

7. Statement

Include a note such as:

“These supports were delivered in line with the NDIS Price Guide and in accordance with the participant’s NDIS plan.”

This reassures the recipient that your invoice aligns with NDIS rules.

📥 Sample Invoice Summary

Here’s how a simple invoice line item might look:

Date	Service Description	Support Item #	Hours	Rate	Total
15/04/2025	Community Access - Support Work	04_104_0125_6_1	3	$62.17	$186.51

🚨 Common Mistakes to Avoid

• Forgetting your ABN

• Not including a unique invoice number

• Missing support item numbers

• Using outdated pricing

• Not including payment details

Avoid these to ensure faster processing and payment!

👋 Final Thoughts

Creating NDIS-compliant invoices is easier once you know what’s required. Whether you’re a seasoned provider or just starting out, following this checklist will help you stay professional, compliant, and get paid faster.

Need a ready-made invoice template? Let us know—we can send you one that’s NDIS-compliant and easy to edit.